What is empathy?

Empathy is a digital health technology company that helps home health agencies streamline and improve all their administrative and care delivery tasks via a simple home health care app. Empathy empowers home health agencies that provide eldercare or developmental disability services to maximize all outcomes of their business while providing top-quality care services to their clients.

Improving Quality Of Life

Our technology provides your organization with products and tools that help you create data-driven decisions that result in greatly improving the quality of life for your clients Whether you are a small, boutique, or a mid to large sized agency, Empathy ensures your care providers are delivering the best quality of care.

Grow your business while eliminating administrative costs

Empathy is a reliable home health agency software that caters to all your needs - from onboarding, scheduling, invoicing, payroll to automated timesheets, agencies can perform all operations directly from our fully-featured and advanced elder care app. Our complete senior care app solution allows agencies to reduce or eliminate administrative costs by up to 90% while growing their business.

Improving the quality of life for your clients

At its core, Empathy is a home health agency software that uses science-based solutions to create an environment where Home Care Agencies and caregivers provide the best level of care for their clients.

The Empathy approach for agencies

• 1. Identifying the client’s needs and preferences
• 2. Knowledge transfer: Seamlessly passing client’s needs and preferences to caregivers on staff via an elder or disability care app.
• 3. Intervention care: Keeping a close eye on the client's overall health data, identifying any issues, and offering practical solutions that can positively impact the client's quality of life.
• 4. Accountability: When loved ones receiving care are faced with challenges such as the inability to communicate

their needs, memory loss, or even the risk of being abused, Empathy offers a disability care app that establishes processes and structures in place that seek to provide care accountability and peace of mind for the family. Incident reports on skin tears, falls, bruises, and even spending habits are logged on and reviewed on our platform.

A fully integrated solution that caters to elder care services

Empathy has created a fully integrated solution that allows home care agencies and providers to streamline and deliver elder care services that are geared to improve their client's quality of life.

Catering to your client's individual needs and preferences

Empathy allows your agency brand to create concierge services that tailor to the client’s individualized needs and preferences. Individual needs such as dietary needs, medication reminders, appointments, and much more are seamlessly shared with caregivers and families via your mobile app. Delivering a high quality of services to your clients is what makes your agency stand out from other agencies in your area and the Empathy-Algorithm-LLC helps you deliver on that promise.

Abuse prevention and accountability

Elder abuse is one of the most disheartening things that can happen in elder care. Physical, verbal, and financial abuse are just a few types that happen during care and can be quite difficult to detect. At empathy, we have created structures and processes that help agencies and caregivers observe and report instances of elder abuse.

• 1) Incident report tracking: We allow caregivers to document any observable incidences such as falls, bruises, tears, or changes in behavior to agency managers in real-time.
• 2) Financial accountability: Empathy allows any financial activity eg shopping lists to have a receipt uploaded by the caregiver on the every transaction which provides much-needed transparency for the agency organization.

A fully integrated Individual Service Programs (ISP)

Providers, Agencies, or Home service providers that deliver Developmental Care Services can run their entire organization’s ISP programs. Our revolutionary system makes it easy to create, track and document your multiple ISP programs directly on your app saving you up to $ 4,000 per month in administrative tasks.

Data Recording Sheets

Need to track your ISP program data for all your clients? No worries, Empathy has you covered. Creating data recording sheets for each individual client is one of the most tedious tasks for providers that involve massive paperwork and documentation for agencies, until now. Empathy effectively eliminates these tasks via our quick and easy intuitive 100% paperless solution for providers and agencies to automate their data recording sheets. Our system allows you to effectively track all your client's sheets directly from your phone via the Data recording sheet charts.

Data recording sheet features

• • Incoming medication log documentation and signature sign off
• • Medication data recording sheet
• • Detailed incident report documentation
• • Data recording sheet documentation and charting and signature sign off • ISP program objective data recording sheet and signature sign off
• • Financial accountability/Receipt documentation
• • Incident report documentation