The Next Generation In Digital Home Health Technology

Empathy is a digital health technology company that helps home health agencies and/or providers to streamline and improve all their administrative and care delivery tasks via a simple home health care app.

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3 Apps, One solution

Agency mobile app

Caregiver mobile app

Family mobile app

The Next Generation In Digital Home Health Technology

Empathy is a digital health technology company that helps home health agencies and/or providers to streamline and improve all their administrative and care delivery tasks via a simple home health care app.

Request a demo

What is empathy?

What is empathy?

Empathy is a digital health technology company that helps home health agencies streamline and improve all their administrative and care delivery tasks via a simple mobile application. Empathy empowers home health agencies that provide elder care or developmental disability services maximize all outcomes of their business while providing top quality care services to their clients.

save time and money

Agencies can reduce up to 90% of administrative costs by automating time consuming tasks such as scheduling, client onboarding, clinical documentation, billing, invoicing and much more via your very own agency service provider mobile application. Whether you are at the office or on site, your Empathy agency mobile app gives you total access and control of all aspects of your organization in real time.

Improving Quality Of Life

Our technology provides your organization with products and tools that help you create data driven decisions that result in greatly improving the quality of life for your clients Whether you are a small, boutique or a mid to large sized agency, Empathy ensures your care providers are delivering the best quality of care.

Grow your business while eliminating administrative costs

Empathy is a reliable home health agency software that caters to all your needs - from onboarding, scheduling, invoicing, payroll to automated timesheets, agencies can perform all operations directly from our fully-featured and advanced elder care app. Our complete senior care app solution allows agencies to reduce or eliminate administrative costs by up to 90% while growing their business.

Easy and quick scheduling, billing and invoicing

Create schedules directly from your home health care app and send them out to caregivers and family members with one touch. Agencies can now easily track caregiver EVV clock ins and seamlessly share client’s individual needs and clinical records with caregivers in a secure compliant manner so as to keep everyone updated in real time. Billing, invoicing and payroll are easily and securely deployed with ACH direct bank deposit saving you time and money.

Improving the quality of life for your clients

In its core, Empathy is a home health agency software that uses science-based solutions to create an environment where Home Care Agencies and caregivers provide the best level of care for their clients.

The Empathy approach for agencies
  • 1. Identifying the client’s needs and preferences
  • 2. Knowledge transfer: Seamlessly passing client’s needs and preferences to caregivers on staff via an elder or disability care app.
  • 3. Intervention care: Keeping a close eye on client's overall health data, identifying any issues and offering practical solutions that can positively impact the client's quality of life.
  • 4. Accountability: When loved ones receiving care are faced with challenges such as the inability to communicate

their needs, memory loss or even the risk of being abused, empathy establishes processes and structures in place that seek to provide care accountability and peace of mind for the family. Incident reports on skin tears, falls, bruises and even spending habits are logged on and reviewed in our platform.

A fully integrated solution that caters elder care services

Empathy has created a fully integrated solution that allows home care agencies and providers streamline and deliver elder care services that are geared to improve their clients quality of life.

Easy client onboarding and compliance

The tedious task of new client onboarding, creating an individualized care plan and assigning a specific caregiver team that involved paperwork can now be deployed within minutes and shared with your entire caregiver staff in minutes via your mobile app. Our system allows real time knowledge transfer between caregivers, family members and your agency in real time while adhering to HIPPA compliance laws. A seamless transfer of the client’s care information means better communication and outcomes on quality of care. Nurses, caregivers, caseworkers and other team members can easily be added to an individual’s case with the touch of a button.

Catering to your clients individual needs and preferences

Empathy allows your agency brand to create concierge services that tailor to the client’s individualized needs and preferences. Individual needs such as dietary needs, medication reminders, appointments and much more are seamlessly shared to caregivers and families via your mobile app. Delivering high quality of services to your clients is what makes your agency stand out from other agencies in your area and Empathy-Algorithm-LLC helps you deliver on that promise.

Detailed ADL charting for elder care

Our solutions feature one of the most detailed elder care ADL daily charting documentation that can be submitted by caregivers in minutes. Gone are the days when agencies have to manually write and submit each client’s monthly ADL documentation to submit to payers/insurance providers. Our system generates ADL documentation immediately when a caregiver uploads via their mobile phone.

Abuse prevention and accountability

Elder abuse is one of the most disheartening things that can happan in elder care. Physical, verbal and financial abuse are just a few types that happan during care and can be quite difficult to detect. At empathy we have created structures and processes that help agencies and caregivers observe and report instances of elder abuse.

  • 1) Incident report tracking: We allow caregivers to document any observable incidences such as falls, bruises, tears or changes in behavior to agency managers in real time.
  • 2) Financial accountability: Empathy allows any financial activity eg shopping lists to have a receipt uploaded by the caregiver on the every transaction which provides much needed transparency for the agency organization.

A fully integrated Individual Service Programs (ISP)

Providers, Agencies or Home service providers that deliver Developmental Care Services can run their entire organization’s ISP programs. Our revolutionary system makes it easy to create, track and document your multiple ISP programs directly on your app saving you up to $ 4,000 per month in administrative tasks.

Onboarding ISP objectives

Developmental Services programs by each state require that each ISP program created by providers should have clear objectives that are action oriented and measurable. Empathy allows providers easily create, assign and track IPS program objectives along with actionable tasks/goals directly from your mobile app effectively saving you valuable time and cuts your total administrative costs by more than half.

Data Recording Sheets

Need to track your ISP program data for all your clients? No worries, Empathy has you covered. Creating data recording sheets for each individual client is one of the most tedious tasks for providers that involves massive paperwork and documentation for agencies, until now. Empathy effectively eliminates these tasks via our quick and easy intuitive 100% paperless solution for providers and agencies to automate their data recording sheets. Our system allows you to effectively track all your clients sheets directly from your phone via the Data recording sheet charts.

Data recording sheet features
  • • Incoming medication log documentation and signature sign off
  • • Medication data recording sheet
  • • Detailed incident report documentation
  • • Data recording sheet documentation and charting and signature sign off • ISP program objective data recording sheet and signature sign off
  • • Financial accountability/Receipt documentation
  • • Incident report documentation

Caregiver

The Mobile App

The Empathy Caregiver App is a powerful tool that helps caregivers deliver great quality of care from the palm of their hands. Our intuitive system allows the seamless information sharing of the client's individual care needs, preferences and services ensure that everyone on staff is kept within the loop.

Caregivers can also respond to issues such as scheduling, client routine, medications, doctor’s appointments and direct messaging directly from their mobile app.

Improving the quality of life for your clients

Our founder and CEO at Empathy brings in over a decade of hands on knowledge as a care provider and one who understands what it takes to provide great quality of care. To truly understand care one must be able provide it.

Empathy provides caregivers with the tools, structures and processes in place that allow them not just to perform and grow better in their craft but to be recognized by their clients, family members and agency managers.

Spend less time on administrative work

Empathy is a lifesaver for caregivers that makes it easier to perform time consuming tasks such as ADL documentation, indecent reports, medical, appointment reminders and much more. Gone are the days where you have to manually call or ask for pertinent information about your client. With Empathy all your client’s Information is on your fingertips via your very own mobile app

Features:

  • Scheduling
  • Real time knowledge transfer of client needs and preferences
  • Real time messaging agency staff and clients
  • Medication reminders
  • Appointment reminders
  • Quick, easy and detailed ADL charting
  • Incident reports
  • Caregiver performance review (New)

Do you currently work or a Home-care agency? Download our caregiver app today and send them an invite.

Download My Caregiver App

Family

Empowering Families With Care

Empathy provides families, power of attorneys and guardians with powerful tools that keeps them connected to their loved ones while ensuring that they are receiving the best quality of care.

Real Time Access To Your Loved One

Whether you want to get involved with the day to day care details without getting overwhelmed, or simply want access to all your loved ones care information in detail, Empathy allows you to access how, when and what Information you would like to receive in real time via your mobile app.

Peace Of Mind

When opening the doors to your home, no price can be placed on the peace of mind that a qualified caregiver is providing care for your love one. Empathy places structures and processes in place to ensure that the caregivers providing care not only have the required qualifications, but are the perfect match for your loved one.

Concierge Care Services

Empathy allows family members to pass the individual needs and preferences of your loved one to agency managers and caregivers. This facilitates a concierge care plan that caters to your loved ones needs regardless of which caregiver is on staff.

Little details such as what your loved one has for breakfast, which paper they prefer to read in the morning, down to their favorite music, Empathy believes that your loved one should live their lives as vibrantly as they did before needing care.

Features:

  • Logging client individual needs and preferences
  • Real time notifications on loved ones care information
  • Medication reminders
  • Food and allergies notifications
  • Dr/Therapy appointments and reminders
  • Shopping list
  • Loved ones health vitals.
  • Direct messaging with caregivers and managers on staff
  • Unlimited mobile app downloads for family members
  • Accountability in care.

Accountability

The elderly are at a constant risk of being emotionally, financially and physically abused. To that end, Empathy has placed structures and processes in place to ensure accountability takes place throughout the shift.

Unlimited amount of family members on the family app

As the saying goes,”It takes a village”. Family members can add an unlimited number of accounts for loved ones in order to keep them connected to their loved ones.

Is your loved one receiving care from an agency? Download your Empathy Family App today and invite your agency

Download Your Family App Today

Homecare agency solutions

All your agency needs in one application

BILLING & PAYROLL

Our Billing/invoicing system is designed to remove the hassle of collecting paper timesheets

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SCHEDULING

Quick, easy, and flexible scheduling from the palm of your hand.

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IMPROVED QUALITY OF CARE

Empathy is designed to help agencies and home care providers improve their client’s quality of life

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ELECTRONIC VISIT VERIFICATION

Ensure compliance with the Century CURES Act requirements with Empathy’s EVV solution.

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TIMESHEET MANAGMENT

For agencies, it means that not a single moment is spent generating timesheets

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Home care agency

Grow Your Business While Eliminating Administrative Costs

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DETAILED CLINICAL DOC...

Simplify the Complicated Clinical Documentation Process With Empathy.

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DEVELOPMENTAL SERVICE...

A Fully Integrated Individual Service Programs (ISP’s)

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ELDER CARE

Streamline and deliver elder care services that are geared to improve their clients quality of life.

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Homecare agency solutions

All your agency needs in one application

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